Water ATL
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Ghosted and never received UPDATE
Ghosted and never received UPDATE: The owner left a message on my rating. I emailed them and they responded apologizing. They told me to send my order info to personally resolve the issue, so I did. No response. I asked them to please keep some sort of communication. It’s been since June 20th. I emailed them on the July 3rd for any kind of update or response. Nothing. lol. The lack of communication is beyond me. Regardless if your company is struggling to stay afloat you need to communicate it. There is no excuse for how poorly you handled and continue to handle this situation. “ It wasn’t a case of “dipping out” — it was a case of trying to keep the business alive” -owner This is the thing. You don’t care about your customers who essentially are the ones that would keep your “business”alive. Ignoring and avoiding people is not doing anything for your business and sure as hell not for the people who’s money you’ve taken. You’ve got a lot of pride.