john alexander

john alexander

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Reviews by john alexander

PR

Princess Cruises

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1 out of 5 stars

SKY PRINCESS not acceptable

SKY PRINCESS not acceptable, was away on a taster cruise in April for 4 nights (thank god it was only 4nights ) my wife who is coeliac was assured when booking they were really up on that condition not to worry , on our first visit to the buffet the variety of gluten free food was great but the big downside it was sitting right next to food containing gluten and the serving cutlery could be used for any dish CROSS CONTAMINATION ALERT straight away COELIACS BEWARE, we had been told to contact the maitre de and he would assure us everything my wife had would be gluten free and safe, that was a joke ! Ok he got some dishes put together but I’m sorry my wee dog would have turned his nose up to them , as for the main dining room they said she had to order of a gluten free menu the night before but the portion sizes were disgustingly small and they always arrived when the rest of the party had finished their meal also most of the time it was cool or bordering on cold . When anyone was questioned about these problems at no time were any apologies given , my wife was one even given a wrong dish containing gluten but luck may have we spotted it was the wrong one and it was taken away and replaced. The only place in the ship where you get gluten free fries was at the burger counter at the pool so she ended up living off these for the rest of the cruise , in my opinion princess cruises only want your money and are really a very mediocre cruise now . We have sail with them over nine or ten times but will certainly not be going back with them again. P.S just back another cruise wit Celebrity and what a comparison great food voice brilliant and customer service outstanding total opposite from Princess so once again coeliacs beware !!!!!