Do not use
I would not recommend using this service. I clearly articulated our learning program requirements upfront and none of them were met - instead a universal program for a child without neurodiversity was given. I have also been charged for sessions that they have cancelled on the day and received no refunds to date. I have cancelled the service and they are still trying to allocate a new tutor to my child and charge me even though I have evidence from them that they received my cancellation request. Such a disappointing experience and service especially given the premium fees they charge compared to other tutoring services.