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G Lu

G Lu

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by G Lu

IXL Learning logo

IXL Learning

View company profile →

1 out of 5 stars
Oct 30, 2020

Be careful where you purchase this…

Be careful where you purchase this product as price variation is huge. And also the moment you stop paying the full price from the web. Customer service becomes non existence. They start lying about what they can do for you when you have issues with your account. I wanted to merge accounts as We bought multiple accounts and this Victoria customer service rep bluntly refused as my account was the group buy account. However others paying the full yearly version was able to merge accounts. When you buy the yearly subscriptions, they don’t let you transfer the subscriptions, even when you have 2 accounts for the same child. Note: they only do that when you find out about the cheaper $20 yearly class subscription and you stop paying the $150 a year. The customer service turns on you and doesn’t help you with anything.

3 found helpful