EC
Economy Energy
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With them for twelve months
With them for twelve months. Called to ask where we are tarrif wise? Told you had a letter several weeks ago (appreciate ) I said sorry I haven't had it. I asked for a copy of it was abruptly told not we don’t do repeats. Asked what it said got some figures. Big increase repeated request for copy of letter once again told no. Eventually promised an email copy 36 hours later still waiting. All previous correspondence by email so guess no letter sent. Having seen other comments wonder what our parting will be like. So why two stars because service was good they stood a chance of keeping us he lost it.