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Got a refund... MAYBE
I’m not usually a “Karen” but today I tore it up😂 I ordered delivery from taco John’s through delivery.com NEVER THE HELL AGAIN! They said it would take about and hour and a half for my food to arrive. Okay cool I’m cool with that, after that my food still hasn’t arrived so I called them to check on it. They said taco johns was busy and that would be 10 more minutes. Okay cool I wait 20 and call back because my food still hasn’t arrived. And the woman I talked to... my god this woman... she said that the driver had showed up and dropped my food off (it does say it was delivered but it never was) and there was no problem. I told her obviously he hadn’t so she called him and asked what was up. After being on hold for twenty minutes, she said that he couldn’t find my address because my apartment wasn’t labeled with the number. (It is labeled for one) and I told her that it was. So she called him again. On hold again. Came back and said that I didn’t enter my apartment number when I ordered the food. (Which I did) so called him yet again. I’m on hold AGAIN. Came back and said that he tried to call me and gave me a bogus number that I had never heard of. For one I never entered my phone number because I don’t like entering my number online because then I get a bunch of scam texts and calls. I gave them my email. She called him again. ON HOLD AGAIN. Said the he now tried to email me (I did give them my email) I never got on email! I told her I would send her my door number, my screenshot of my order confirmation which has my apartment number on it and she said she would send me her “proof” and that my food would be here in five minutes. It’s not been 2 hours and 40 something minutes. We hang up I sit outside my door waiting. Two minutes after I email her my picture and screenshots I get an email back saying I had gotten BLOCKED! And I never received her email of her “proof”. After 20 minutes has passed Kain said forget it and we drove to get taco johns because we haven’t eaten all day. They where not busy at all and we where back within 15 minutes. So I call them again because no food was at my door and it never showed up when I was there when they said it would. After arguing with her for god knows how long she tried to say that I would not be getting my food or a refund because it was my fault for not putting in my address correctly. That’s where I blew up and threatened her with a law suit because I did I sent proof she blocked me. It’s now been over four hours and she finally said I would get a refund. So we will see in about five business days. If not I will be calling yet again! I can now understand why there are “Karens” in the world!