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Matilda 3-Seater with footstool
This review is for the Matilda 3-Seater corner sofa. All started well. Quick delivery and seemed good value. Issues as follows: 1) Could not be assembled with parts supplied due to bolts for one section (attaching seats to the pairing backs) being a fraction too short. After a Sat afternoon, evening and Sunday morning I gave up, went to Wickes and completed the assembly in a few minutes. 2) Advertised as coming with two free pillows. Despite me emailing post order and ahead of delivery to say the items were not showing on my order I was assured they would be delivered together. They weren’t. I have been promised that they will come but it’s been a few working days and no confirmation they have been shipped so may have to chase up again. 3) The sofa has no dust cover material on the underside. I have never seen this on any piece of furniture and so not ideal if you have pets (we have 2 cats and so there is a high risk of damage from underneath scratching) 4) The sofa seats are very thin. It’s not an issue being lower to the ground but it is hard and uncomfortable. The seats are not cushions that sit on the base/ frame but three fabric covered seats screwed together. Hard to describe but am disappointed with the comfort element Shame as my wife wanted to by a cheaper sofa she had found from another retailer and I convinced her on spending the extra £200 as we got free pillows and this one looked more stylish. And Nordina had good reviews on Trustpilot! But, as I now realise, they text you a £10 voucher to leave a positive review before delivery and the majority of reviews are around the buying experience, not the product.