Chris

May 31, 2022

I ordered 3 items for my daughter from…

I ordered 3 items for my daughter from the website and paid for delivery within 2 to 3 business days. On the 3rd business day, I received a call letting me know that nothing had shipped, as 2 of the items I had ordered were not available (despite the website indicating that they were). The women who called was polite and concerned, but the only solutions I was offered were to replace the items not available with more expensive items (at my cost) and to continue to pay the extra fee for delivery or to experience further delays. I did this, and the items did arrive a further 2 days later and were of excellent quality.