Centauro Rent a Car
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Scammed by Centauro! €1,200 for a Minor Wheel/Tire Damage
My experience with Centauro was a complete rip-off. They charged me €1,200 for minor damage: €600 for a scratch on one wheel and €600 for a tire cut —which I had already replaced at my own expense!! (I returned the car with new tires and even brought the old ones back!). The Lisbon office staff treated me with arrogance, even laughing at me when I questioned the absurd charges. No clear documentation or proof of damage! Their fees are 10x the actual repair cost!!! Portugal has far better rental companies with fair policies. DO NOT RISK IT—CHOOSE ANOTHER COMPANY! this reply from Centauro is useless - link leads to a form that has only autoreply. I tried all option there to reach a person - no reply. Once you return the car - you wont be able to reach them via email or phone