Imperial Ride
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I booked Imperial ride as a gift for my…
I booked Imperial ride as a gift for my father on his birthday. The ride was to travel from his home to a hotel that we had booked for the weekend. The driver was prompt and we were kept up to date on the booking throughout. I emailed a couple of queries prior and responses from Imperial ride were very swift. Car was clean, driver respectful. However, on registering with Imperial ride they offer a 10% discount on the first booking. I was only aware of this after making the first booking and asked if I could apply the discount. They said that the discount t can only be applied online at the time of booking. This was disappointing. We had booked a Mercedes S-class, but on the day we were advised that the car would be a Range Rover which was fine as the Range Rover was a free upgrade applied, I guess based on Imperial Ride car availability on the day. Overall very satisfied but let down that they did not allow me to apply the discount!