Brandon Ellis Law Firm
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Terrible Business
I am a 77-year-old widow who found myself in hefty credit card debt. I decided, unfortunately, to engage Brandon Ellis Law Firm to help with this problem. I began the process back in October 2023 and to date have not had any satisfaction with them. They have done ABSOLUTELY NOTHING on my behalf. I have sent them numerous emails asking why the process is not moving forward. Each and every time they respond by telling me to contact Customer Service. When I do call (many times), I am on hold. At one point, I was on hold for 5 hours!!!! That is not an exaggeration since I had the call on speaker and just went about my daily routine and waited for them to answer. When they did, they told me nothing. I was also informed by Brandon Ellis to ignore any contact that I received from my creditors since they are "acting on my behalf." I am also aware of the fact that they are in litigation. I am extremely angry, upset, and concerned about this situation. To date, I have sent them (electronically through my bank) over $7,880! I would like to cancel my association with them and request they return ALL my money.