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Travelocity
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the cancelation policy means nothing. My cancelation policy said no show charge equal to one night stay, we were charged for the whole stay
Flight was canceled and we couldn't arrive at the hotel for the first night. Tried calling the hotel booked through Travelocity. Hotel said Travelocity needed to cancel the Hotel or we would continue to be charged for all 4 days we had been booked. I Called Travelocity they originally said we would be charged for the first night but later changed their mind and said we were being charged for the full 4 nights. Our cancelation policy stated no show penalty equal to one night hotel charge. they were notified before our stay started and they still charged us the full amount. The flight cancelation was not our fault. don't work with a travel company (Travelocity) who won't work with you when travel interruptions happen.