joanna

Apr 16, 2025

I have bought many carpets from these…

I have bought many carpets from these before, but today have been really letdown. They have cut my carpet 10 cm too short so it’s unable to be fitted. I have been told that I should not have booked a fit there until I had rolled it out myself and checked they had cut it right. I think this is absolutely appalling that I should roll a five meter carpet out to check they have done their job correctly. Because of this I now have a room which is empty and my whole house is covered with bed, wardrobes etc And they are unable to send me another one and collect this for another week I have had to pay my Fitter for arriving today with no form of compensation towards me so now I am £100 out of pocket And have a bedroom with no furniture for over a week