Coastal Moving Services
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Worst company ....
I had the worst moving experience imaginable with this company. From start to finish, it was a nightmare marked by unprofessionalism, poor communication, unexpected costs, and significant delays. First, they slapped on extra fees that were never mentioned during the initial quote. What was supposed to be a straightforward $4000 move ballooned to over $6200 because of vague "additional volume space requirements" they failed to explain. When I asked for the reason, they were dismissive and unhelpful, acting like I was the problem for questioning it. Communication was practically nonexistent. They outsource to 3rd party and didn’t confirm the pickup time until the night before. 3rd party were paid 60% of my cost. So they didn't pick up all my stuff and asked for more $1300. They asked for delivery date and gave them. They never delivered or called to explain why. The reason they gave because I gave them city name and I told them that when they will call for delivery, I will give th address. They said, it will take another 2-3 weeks to receive our stuff. They didn’t even offer an apology, let alone compensation. This company’s unprofessional attitude and complete disregard for customer satisfaction are unacceptable. Save yourself the stress and money—go with literally anyone else. I wish I had.