First Home Improvements
View company profile →
The rudest company me and my husband has ever dealt with
The rudest company me and my husband have ever come into contact with. It took us over 6 weeks for an actual rep to come round after multiple cancelled appointments and confusion between 2 branches (one cancellation was from us due to an emergency appointment at hospital). Then when we finally had a rep round to have “a no obligation quote” he was nothing but rude and forceful on us to make a decision on the spot for thousands of £ worth of work. When he didn’t get us to agree to the work on the spot he stormed out of our house in a huff. Then when I called up to make a complaint about the rep and asked what will happen with our 2 year fixed price quote they said they will send it to me. When I questioned them saying they don’t even have my email address to send the quote I got an ”ohh right”. Lost our business that’s for sure. We wouldn’t have waited weeks for this appointment if we weren’t interested but I'm certainly not going to cripple my family into debt or start a finance plan without making sure it’s something we can afford to do. We liked the idea of the 2 year fixed price but it’s not worth it now.