Homebox Stores
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DISPOSABLE ITEMS CUSTOMER SERVICE DOES NOT UNDERSTAND ENGLISH
The items sold here are disposable. The customer service don't even understand what the customer requires and only says no to everything like there is no solution to the issue of replacing a broken bedstand. NO WARRANTY WHEN I SAID IM WILLING TO PAY. NO PAID SERVICE WHEN I SAID I DONT NEED A SERVICE I NEED TO REPLACE THE BROKEN STAND AND IM WILLING TO PAY. NO MAINTENANCE SERVICE BECAUSE NIKHIL DOES NOT UNDERSTAND ENGLISH AND DOESNT KNOW THAT SERVICE AND MAINTENANCE IS ONE AND THE SAME THING. THE WORST CUSTOMER SERVICE IS WHEN A COMPANY PUT SOMEONE WHO DOES NOT UNDERSTAND ENGLISH AND DOES NOT WANT TO ASSIST CUSTOMER IN CS DEPARTMENT. WORST LOW QUALITY ITEMS AND NO QUALIFIED CUSTOMER SERVICE REPRESENTATIVE.