Frank Cogan

Frank Cogan

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1
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5.0
5 out of 5 stars
Average rating

Reviews by Frank Cogan

Yü Energy

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5 out of 5 stars

HAPPY CUSTOMER

I HAD CAUSE TO CONTACT YU ENERGY CREDIT CONTOL REGARDING A SERIOUS ISSUE ON MY ACCOUNT …… I MUST MENTION I AM PARTLY TO BLAME, HOWEVER MY CONTACT (RUSSEL) QUICKLY ACKNOWLEDGED THAT YU WERE ALSO AT FAULT. CLEARING THE DECKS LIKE THIS ALLOWED BOTH PARTIES TO MOVE FORWARD AND RESOLVE THE ISSUE QUICKLY. I HAD TWO CONVERSATIONS WITH RUSSELL, HE WAS BOTH PROFESSIONAL AND ABOVE EMPATHETIC ….. HIS ADVISE WAS ACCURATE AND CONSTRUCTIVE. HE WAS ALSO VERY APPROACHABLE ……. NO ROBOTIC TRENDS WHAT SO EVER.