AF
Affinity Water
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Leak reported 17/6 still no resolution
Leak reported 17/6 running for three weeks. Report closed no leak seen, leak reported 3/7. Report closed duplicate entry as reason. Still leaking continually since beginning June. Leak reported again 8/8 advised someone would be out in two working days. Live chat today 12/8 they have no record of my call last week. They will email someone to come out. This person is on holiday so morning will be done until his return. Meanwhile the water has been running constantly since beginning of Jun. We are asked to be careful with our supplies but in a large organisation like Affinity there is only one person who can resolve this issue and nothing can be done when they are away.