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Intrepid Travel
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Poor communication
Booked a tour with Intrepid but following conflicting and poor communication I cancelled as I felt if this was the customer service in the booking stage I did not want to find out if it went wrong during the tour. In addition lacked transparency. Intrepid showed no interest as to why I cancelled! Other reviews on here and other sites confirmed my concerns. So true they have no care for you once you have paid. Intrepid withheld my £200 deposit, which does not expire, so I will at sometime in the future have to book a tour or lose out!