Project Timber
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Great staff, nice building, bad management
A long journey with this company. Initially they provided the wrong dimensions for the concrete base on our building, so we had to get it extended after their assemblers drove four hours to start work and found they couldn't. Finally, weeks later, it is done, and we are happy with the building which represents good value compared to the market. What is outstanding is the attitude and diligence of the two gentlemen who put the thing together - Billy & Michael. They embodied hard work, positivity, politeness and the ability to think outside of the box to solve problems not of their making, Thanks guys, in lesser hands this would have been a disaster. The management of this firm, however, are the worst sort. They expect the assemblers to use their own tools; they send them on five hour each way journeys rather than put them up in a nearby hotel for the night; they don't take phone calls, they hide behind their staff who cannot make decisions without their say-so. To get any decision whatsoever takes repeated phone calls and emails. It is clear that internal comms within this business are poor.Project Timber is an ok firm; with better management it could be way better. Luckily, it is saved by their staff.