I had blowout appointment and Kelby at…
I had blowout appointment and Kelby at desert ridge was assigned to me. I carved out time on my busy day and he rinsed hair and started using the blower. Half way through it, out of curiosity I asked that does blowout include wash? He said it does and he is sorry that he thought since my scalp was clean, i did nit need one. I honestly became restless after that. I had walked 5 miles in morning and could see my hair was oily and I left disappointed. Since I don’t go to Salon often, i did not ask earlier. He was willing to wash for me but I did not have enough time. They charged me 24$ as discount. The sad part is I wish it was handled correctly.
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