TH
The Game Collection
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Good Prices & Rewards Points
I've ordered a few times from TGC via their old site and never had an issue. My most recent experience has been disappointing. The pre-order I placed via the old site was not shipped out on time and did not arrive on release day. There was no communication. The order was only dispatched after I reached out to customer service on release day to ask for an update. Rewards Points also were not credited automatically and I had to contact customer service who then manually added the points. Communication on this occasion has been poor and needs to be improved. Revised to 4 from 3 as I have now received compensation for the above. Customer service is easy to contact and swift to respond.