Lizzylizzy

Lizzylizzy

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Reviews by Lizzylizzy

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American Water Resources

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1 out of 5 stars

Ripoff!

I signed up a year ago for a yearly water line/sewer insurance on my condo for $150, on auto-renewal. I just got a notice from my credit card company that American Water Resources had just charged me $300 for my yearly renewal! They DOUBLED the price, and when I called to try and find out what was going on I was told that an email had been sent out to inform me this would happen, but I never received that email. Last year when I called to sign up I spoke with a wonderful guy here in the US who was personable and helpful. When I called today I got someone in another country who I couldn't understand, on a bad phone line, and after 15 minutes of straining to understand her and being put on hold twice, I finally called back to speak with another agent who was equally as hard to understand. This was just a frustrating experience and I really don't appreciate being ripped off like this.