Erik

Jul 1, 2024

upgrade 2022–>2023, received dented car and had to proof wasn’t my fault

I booked a 2022 duster for 12 days, as this was not available I was upgraded the 2023 model. That was very Nice. Pickup from airport was smooth as well. This car had Several small dents and was damaged at the rear right, which if the car is functioning(which it did) is ok for me. The staff took pictures they said and i took them to be sure as well. When we came back they told us that they saw a dent… if I had proof if one of the dents was already there, I Said that a staff member took Photo’s, but I had to proof myself that the dent was already there and they would’t check. Fortunately I had proof, So always take pictures when you get the car!