prettybadhavingtodothis

Dec 5, 2022

Spyder quality has gone to garbage and beware of warranty repairs

Spyder quality has sadly been ruined, as it used to be very good. Having owned their products for over 40yrs I would know. Paid to ship product to Warranty dept., who then incorrectly fix a broken zipper and pocket, then corrected it after notifying them with photos. They then mis-shipped it back and failed to notify it had been shipped back, only to be stolen. They tried to send replacement of far inferior product with same name, and no longer responding after multiple attempts. 7 months later this is totally unacceptable.