Towergate Insurance
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I had my static caravan insurance…
I had my static caravan insurance through this company….due to someone driving into it I had to make a claim…Towergate appointed Davies Group as the loss adjuster….Davies group is without a doubt the worst service company I have ever come across.I complained to Towergate about them and Towergate raised a formal complaint to them….as a result of this complaint I was offered compensation by Davies Group,which I accepted.Davies Group continued with their rubbish customer service and only paid half of what they offered….for three weeks now Davies Group have told me they have raised a request for the money to be paid to me by their Finance Dept but after been given 3 dates when this would be in my bank it’s still not there.Davies Group today told me none of these requests have been done by three different people…so I will be going through Small Claims Court if this fourth request does not result in payment….Moral avoid Towergate as they use Davies Grouo Update:08/07 This review was responded to very very quickly by Michael Glanton and Luisa Surdin and their response was excellent so thank you so much to both of you…it deserves a 5star review which I will do wine able