Economy Energy
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EE Business model revealed
Reviewing my own experience and those published on Trustpilot, I think it is clear how they have been operating their credit meter business: 1. Have low initial tariffs to win new business from price comparison sites 2. After a few months create an artificially high meter read estimate 3. Increase direct debit accordingly 4. Ignore subsequent accurate customer readings 5. When customer realises what has been going on, put the customer through an endless cycle of non-delivered promises. If they can get more new customers in, and readings tampered quicker than the eventual refunds of overpayments, they stay in business. But with OFGEM banning new customer acquisition and changes to DD, they are out of business in a few months. Before they go bankrupt you must make a direct debit indemnity for your estimate of your overpayments.