James Muschalek

James Muschalek

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1
Review
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1 out of 5 stars
Average rating

Reviews by James Muschalek

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Zoro

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1 out of 5 stars

What customer service? Would rate lower if I could.

Had an 18 minute wait to hear my product purchased on the 7th would not ship until the 21st. When I mentioned the wait on the phone, of course it was high volume because of the pandemic. We are 6 months in and 30 million out of work, seems like someone would want a job. Also hated their hold music and announcements. They have 7 different announcements all are different people while you are waiting for an actual human. Fakes you in to wanting to pick up the phone every 20 seconds. Wish I would have checked them out a little better. Saw something that indicated they were affiliated with Grainger and thought they would be safe. Sure hope my product shows up. My product did show up in reasonably good shape.