TE
teapigs
View company profile →
Excellent customer service
I received a packet of tea with 15 bags and about 30% of the bags had minor tears that leaked when brewing the tea. Complained to the customer service and they provided me with the replacement tea plus extra to compensate. After a mis-hit with the delivery they re-sent the bags and I have just received them. Props to the customer service the responded almost immediately and were exceptionally helpful, specifically Emma who dealt with my case.