Conveyancing Direct Property Lawyers
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Can't recommend
We were recommended and then instructed Conveyancing Direct through connells Estate agents and unfortunately we cannot recommend them. Firstly we ended up being charged twice the amount we were originally quoted. Taking CD from one if the best quotes around, to one of the worst. This is all based on their fees. Charge you for using the Internet portal, charge you for confirming your identity, charge you for pretty much every step of the way, on top of what you already paid. We instructed them before Christmas, and our searches were actually submitted via Connells immediately. Which meant our searches came through reasonably quick (Connells were actually really good and helpful throughout). We made both connells and CD aware that the sale needed to go through as fast as possible, which shouldn't have been an issue considering there was absolutely no chain. Just us moving straight into a vacant lot. Still, it wasn't until mid January that we actually received our first email from CD which was the welcome pack. Which was the first time we saw the full fee illustration, after being told it was a good price. By this point we had already lost almost a month but we were still optimistic because the searches were moving pretty fast. From this point until mid February, we heard no movement, and couldn't get hold of our conveyancer at all. Calls to the office would ring through for about 4 solid minutes until someone answered and said our conveyancer wasn't in. When I finally sent a pretty blunt email to the general CD mailbox, we finally got some movement. Jump forward to beginning of march, and throughout the entire process, it feels like CD don't look at your case or try to progress it unless forced to. We have sent 8 emails and not received one reply about other issues, concerns and updates. I can't work out whether the emails don't get through to them, the replies don't get out, or there is just plain no communication. What I can say, is that we have moved successfully. In summary, if you choose Conveyancing Direct, they most probably will take your case through to completion. However, be prepared for it to take 3 x longer than you would usually expect, and be prepared to pay double the price you're quoted, and receive half the communication you expect.