Silver Surf

Silver Surf

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1 out of 5 stars
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Reviews by Silver Surf

MI

Mini Stores

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1 out of 5 stars

Delivery delay, misleading tracking, nill replies to emails.

Delivery delay, no communication, misleading tracking, supposedly a UK company but items come from the USA or China !! I purchased a small, light, item on the UK site that would easily fit in a small jiffy bag on 23/06/2025, it is now 22/07/2025, no sign of the item for a month, no replies to emails querying the delays. In the tracking the item has taken 11 steps, with several days delay between steps to get from the supplier in the USA to Belfast where it arrived two days ago on 20/07/2025. I purchase items from all over the world, many much larger and heavier than this and have never come across delays such as this or such a pathetic customer service. Tomorrow the delay will be a full month and with no communication nor reply to my emails, I'll be issuing a bank chargeback.