MO
Monarch Water
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The engineer was very proficient, friendly and helpful.
The engineer, Dave W, was so helpful and explained exactly what he was doing. I thought he was very thorough and knew water softeners inside out, as well as being a really nice guy. I was left feeling that my machine had received an excellent service. My initial call to the company to arrange the service visit, by contrast, was not handled in a friendly way. The lady was abrupt and left me with the feeling I was a nuisance! Luckily Dave made up for that poor impression when he visited. Thanks Dave.