Superdrug Online Doctor
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Very late / missing results
I ordered a test kit and the lab received the sample on Friday 11th April. Superdrug online doctor suggested that the report would take up to 72 hours to be finished and then sent to me. It is now 24th April (almost two weeks later) and I still have yet to receive it. I have sent several follow up emails and had no replies to those. Someone did send me a message today saying the report is done and claiming to have attached it, but there was nothing there. It's a horrible system and I know that the analysis of the kit was completed by Monday 14th (10 days ago) because the company they outsource the analysis too emailed me to say it was done, which means that superdrug have been sitting on it for 10 days and doing nothing. Would recommend people pick a different service.