Vladimir

Apr 9, 2025

SCAM ALERT!!!

SCAM ALERT! MUCHO Mobile's so-called “unlimited” data plan is an outright lie. Their service is advertised as unlimited, yet customers quickly discover that data is severely limited—around 20GB per month—which is simply not enough for anyone who regularly streams movies/videos or uses multiple devices. What’s even more infuriating is the way they brush off these complaints. In responses to concerned customers, MUCHO Mobile essentially shifts the blame onto the user, insisting that the offer is intended only for strictly "mobile" usage and claiming that anyone using the data outside those narrow parameters is at fault. Their responses come off as defensive and patronizing: rather than acknowledging the misleading promise of “unlimited” access, they argue that the restrictions are perfectly fine because the plan is designed solely for on-the-go use, not as a full replacement for home WiFi. If they had simply been upfront about the actual limitations, they wouldn’t be forced to treat frustrated customers like criminals for expecting what they were promised. Moreover, their cancellation policy is another red flag. The “60 days to the end of a month” rule is nothing more than a sneaky trap that extends your payments based on a calendar quirk. For example, if you cancel on January 31, the rule is that your service continues for "60 days to the end of a month." Because February only has 28 days, you don't complete a full 60-day period by the end of March. This means your service isn’t terminated until the end of April—resulting in an extra month of charges that you weren’t expecting. And this is exactly what happened to me. This, combined with their opaque and misleading advertising practices, makes it clear that MUCHO Mobile is more interested in locking customers into paying extra than in offering a service that lives up to its promise. The lack of transparency and the patronizing responses make it feel like a scam run by a business model that acts more like a mafia than a reputable service provider. They’d likely win more loyal customers if they simply offered what they advertised and communicated honestly, rather than hiding behind tricky terms and vague “mobile use” clauses. Consumers deserve better—clear, honest advertising and a fair contract are the basics of any trustworthy service. MUCHO Mobile’s tactics are unacceptable and must be called out. Beware and look for providers who respect transparency and treat their customers fairly. All the best to savvy customers who do their research before signing up—and may MUCHO’s shameless management face the consequences of their deceptive dirty practices.