Aura Fragrance
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lousy customer service!
I have been a regular customer of this company. In my current order, I had requested them to hold my order as I needed to consolidate a bigger order. They had done it last time. This time, without even asking me , they canceled the order INSTEAD of explaining to me as to why they are NOT able to hold the order. Now I found the item is out of stock. Also to add to the injury, the reason for cancellation shows FRAUD TRANSACTION. Quite shocking to me! Also they never reply to emails EVEN after many reminders. And they totally lack common sense. Their lousy customer service is spoiling the name of the company.