Freeletics
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Be Aware of the Auto Renewal
I have been using Freeletics for a year now, and I've enjoyed the app; it has certainly helped me. However, what I have not appreciated is the shady business practice of the subscription auto-renewal. In the UK, the Digital Markets Act ensures that businesses (including apps) must alert you when your subscription is due for renewal, giving you the opportunity to cancel. Freeletics did not do this via the app or by email. In fact, I had no prior communication about this until they deducted the year’s fee from my account all at once. I have tried to contact support (via the only option -email), but they have stated that they can't refund me. Well, I am sorry, but you should, as it is the law here in the UK. If you're looking for an app to help you get into fitness, then it's a good choice. But be very wary of the auto-renewal and their customer service.