HA
Harbour Hotels
View company profile →
Plenty of other hotels in Richmond avoid The Harbour
As with other customers - completely gone downhill 3rd visit to Richmond and the last ! Shown to our room told one of the best in the hotel - it was cold and had a very unpleasant smell, asked to be moved hold to go back to reception carry own bags given another room - no loo rolls, no TV remote control, only towels for one. Spa don't waste your time too many non-resident users could not use sauna or steam room full with people, screaming kids in pool, poor experience. Reception did not make notes about our issues on checking out a good will gesture discount refused, no manager on duty Sunday or Monday morning before we left.