Centauro Rent a Car
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We recently hired from Murcia (Covera)…
We recently hired from Murcia (Covera) airport, a company that as a family we have used since 2002. We generally use them 7 - 9 times a year. However our last experience has left us feeling very disappointed! Our car was a Fiat 500. I think it was fair to say it had seen better days, very grubby inside, dents (some quite extensive), scratches and grazes. We are generally thorough when noting damage and probably spent twenty minutes photographing them all. We left the compound and within two minutes were on the motorway so we put the radio on. Alas no signal, I expected that the Ariel had been removed and placed in the door pocket, floorwell or boot, clearly we couldn’t check the boot whilst on the motorway, so I checked once at our destination, however it clearly wasn’t with the car. As we don’t drive much at this time of year we didn’t feel it was a major issue resolving to mention it when we handed our keys back a week later. This I did and was absolutely astonished to find that I was being charged €60 for a ‘missing’ Ariel. I explained exactly what we had (or not) found but clearly the operative was very keen to charge for an Ariel. We have used this company since 2002 and this was how we were treated. Even more galling was the fact that I had mentioned the Ariel to him in the first instance, clearly I should have said nothing and taken a chance. Really really disappointing.