Monarch Water
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Horrible product and customer service
When I done my house builder fitted me a monarch water softener, it was fitted in utility room and it leaked from actual unit and ruined and damaged a-lots of stuff in there, I paid a plumber to come and have a look and he said its under warranty, I called to fined out how I can get someone out and it was by far worst experience I ever had the lady was so rude and she was giving me all sort of rubbish to charge me for call-out, I have not called monarch in the past and I had a horrible experience just talking to her, I got my plumber to get the faulty part and I paid for something that should be free on the first place let alone the damaged leak caused in my house,