HO
Home Detail
View company profile →
Terrible Customer Service
The first delivery was cancelled late in the day. When the delivery was eventually made, it arrived much later than the provided time slot. The delivery team complained about having to come up the stairs, citing a hectic day. The sofa box couldn’t fit through the door and had to be returned. There was no diagram with dimensions provided on their website to ensure it would fit. The company showed no concern for the inconvenience caused and offered no solutions, only focused on charging a delivery fee (because they were not able to deliver) that was initially free. Absolutely terrible customer service. It’s unfortunate that companies like this still operate with such disregard for their customers