Arden BMW Tunbridge Wells
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Terrible basic repair on F90 M5
Took my F90 M5 into T Wells as the parking sensors stopped working, they repaired under warranty so all good. Within a few days the sensors started playing up, they kept slamming on the PDC brakes as thinking I was about to hit something even when nowhere near. I reported this to Stephen Bland and he advised me to turn off the PDC safety feature???? I don't think a BMW safety feature should be turned off to stop it playing up, I think it should be working properly in the 1st place! 2 days later the parking sensors have fallen out so clearly that was the issue, they weren't installed properly. I reported this on the 31st March 24, still no one at BMW has responded to me to get this resolved. That was 9 days ago. Don't think I'll be entrusting my beloved car here again if they can't fit a sensor correctly or even reply to an email complaint (I have actually sent 6 emails now that have not been replied to once). I suggest BMW Hailsham or Maidstone. This is the first BMW I have had and really not used to this kind of service, never had it before with Mercedes.