Thomas Tinneny

Thomas Tinneny

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1
Review
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1 out of 5 stars
Average rating

Reviews by Thomas Tinneny

MY

Mystery Kits

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1 out of 5 stars

Terrible customer service

I ordered a shirt as a gift, but when it came to exchanging for a different size customer service were completely useless. They asked for images of the shirt which I provided, but have now not had a response in several weeks, despite sending numerous follow up emails. When my partner wrote a review on here earlier this month, they lied, claiming that they had replied. The tags were never attached to the shirt in the first place, and now cannot even get a response. Worst customer service experience.