JS Law
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Simi Payne
Poor Experience – Improved Only After Solicitor Change Unfortunately, my experience with Simi Payne was disappointing. Communication was inconsistent, and updates on my mortgage application were often delayed, causing unnecessary stress and prolonged waiting. Important details were overlooked, and I frequently had to chase down information that should have been provided proactively. Things only improved after Simi was replaced by Ruby Allen, who was far more attentive and responsive. Ruby addressed our concerns promptly and kept us updated at every stage, making the process much smoother. It’s a shame we didn’t have her from the start, as it would have saved us a lot of frustration. I wouldn’t recommend Simi Payne based on this experience, as reliable service should be consistent throughout.