YU
Yuno Energy
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I had to file a complaint as a last…
I had to file a complaint as a last resort with Yuno energy. I was looking to switch from Energia to Yuno but when I told Energia why I was switching they gave me a better rate so I cancelled Yuno within the 14 day cooling off period. I had to ring on three separate occasions to ask for my money back and each time I was promised it would be returned within 5 days. After the third time and nearly a month later I filed a complaint and got my money back. I didn't get as much as a word of an apology. Worst experience I've had with any company. And this to me was simply not good enough.