Community Utilities
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Beyond greedy
This company is beyond greedy and is absolutely morally bankrupted. It charges ridiculous amount of money with fictional numbers on our bills instead of the actual consumption record and try to get away with lie after lie after lie. (1) It overcharged 40% more of our actual heat consumption, and it's not an occasional error, it's three years in a row. (2) More than 50% of the bill is from the so-called "metering" charge, which amounts over £600 a year for a tiny studio. And they never produce a single correct bill based on real meter readings that we kept records on all the time. (3) Customer service is appalling if exists at all - they either hired the extremely incompetent and morally bankrupted or have tuned themselves into such caliber. The existence of this company is a myth. Moved out of the building a while ago and our energy bill reduced to one third of what we have been charged living there. Avoid this company, and landlord agencies binding with this company at all cost - it's a scam chain.