Keystone Wallet
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Horrible Product
Not user friendly, NONE of the QR codes work, It is next to impossible to line the QR codes up with my computer screen to scan them, no human reps to SPEAK to for help (email and online is not SPEAKING, it's TYPING and it's insanely inefficient). Just overpriced garbage. I cannot stand QR codes and didn't realize that 'air gap' meant that QR codes would be necessary for this device to be of any use- very misleading. When I start my device it shows the icons for the cryptos that I have set it up for, when I click on those icons a QR code shows up and I can't do anything with the QR code because it doesn't work. Same thing with the software wallet. Not to mention, that my exchange doesn't accept QR codes so I have to manually type addresses into my exchange if I want to move any crypto which is pointless to do with this device since I can't access it once it's sent to my device's address anyways. It blows my mind that in 2025 we have so many high tech products that are user friendly, effective and efficient like cellular phones, online exchanges, and laptops, but cold wallets like those by Keystone are user unfriendly, difficult to use, inefficient, and a waste of time and money. The tech industry loves to claim that high tech makes life easier, but at this stage in the game, it makes everything way more costly, slow, inefficient and frustrating. My advice: create a better quality product that is user friendly, comes with PAPER instructions that are CLEAR, and offer customer support over the PHONE like it's 1995 when every process wasn't a major pain in the rear end. Would not buy again and am telling everyone that I know not to purchase this junk. And if Keystone was truly sorry for my bottom of the barrel experience, then they'd offer me a solution instead of pure lip service apologies.