Benjamin Chapman

Benjamin Chapman

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1 out of 5 stars
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Reviews by Benjamin Chapman

PO

Porter Airlines

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1 out of 5 stars

Terrible service after cancellation

I am seriously bitter over the way I was handled by this airline. My 2 hour connecting flight was cancelled by this airline. It was the last flight of the day, so they transferred me to the next day. Instead of offering to cover my hotel, which would have been the reasonable thing to do considering they cancelled my flight, I was given an utterly fake "discount" voucher that only sent me to the hotel website main page, a phone number that left me on hold, and was left to dry in the middle of the night in a huge airport. I am a student and don't have the budget to stay in an expensive hotel. Instead of helping me out, they offered a "stretch" seat, as if some extra leg room on a 2 hour flight could make up for a sleepless night in the airport. This airline does not take responsibility for their customers, and I would not recommend to anyone!!