American Freight Furniture, Mattress, Appliance
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Unsatisfied Customer
Customer service was good, very friendly and polite and ready to make a sale. Merchandise selected, approved right away, payment made same day. When ready to pick up items, there was a missing piece, crew unable to locate. In Day 5 since purchase have not yet to locate missing piece. First I am told the item in the store unable to locate, will call me later. Still no item. Salesperson says it will be week, other sales person is uncertain, and honest. Then I am offered the item on the floor. Feet fixtures to sofa, have to be drilled in (Plastic fixtures), and maintenance work is inconvenience to some. I am stuck with furniture sitting in living area incomplete, unassembled and still wrapped plastic ready to return. Customer satisfaction is poor.