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Agg

Agg

Member since Invalid Date
2
Reviews
3.0
3 out of 5 stars
Average rating

Reviews by Agg

BU

Building Materials Nationwide

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5 out of 5 stars

5* experience

5* experience. Ordered some plasterboard and there was some delay in planned delivery date. Contacted customer service and requested quicker delivery since I had plasterers booked in already and any delay in delivery would have delayed the whole project. Bradley, the account manager, went out of his way to arrange delivery in time from different locations and part of the order actually arrived before original schedule. Delighted customer !

ON

Onward Travel Solutions Ltd

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1 out of 5 stars

Very expensive and hidden cancellation charge

Booked taxi and paid £43 for an airport drop (4.7 miles distance). However, found out later from a friend that the charge was too high and he had booked the same from another firm for just £29. So I cancelled my booking and booked with the other firm. However, buried within OTS's T&C is a £7 surcharge, which is not mentioned anywhere on the cancellation page, so customers wouldn't be aware of this while undertaking a cancellation. This is quite misleading. Wouldn't recommend since too expensive and have hidden charges.