So Energy
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Beware of early termination charges!!
So Energy is not a customer-oriented company. For one, they do not accept to net any payment made above the actual costs. I carried a large sum (£100+) in credit for months until I was able to reduce my direct debit amount. Secondly, and most importantly, they will send you an email about renewing your contract while you are still subject to early termination charge, without being explicit that moving away from the company will trigger the early termination charge. I suspect they are also opaque on this with comparison sites because when I use U-Switch to explore alternative contracts, it did not pick up on the early termination charge. Results: I was charged close to £100 unnecessarily. This is predatory and dishonest - I have never experienced this with any other companies. Beware!